At MarvelousDesigner.us, we are committed to offering high-quality digital software at competitive prices. Because our products are delivered electronically, our refund and return policy is designed to be fair while protecting our digital content from misuse.
1. No Refunds on Digital Products
All sales of digital products—including software licenses and downloadable files—are final. Once a product is delivered via email, we cannot offer refunds, returns, or exchanges. This is because digital items cannot be “returned” once accessed or downloaded.
2. Exceptions to the No Refund Policy
Refunds may be considered in the following situations:
- Defective Product: If the software is non-functional due to an issue on our end, we will first attempt to resolve it. If the problem remains unresolved, a refund may be issued.
- Duplicate Purchase: If you unintentionally purchased the same product more than once, we will refund the duplicate charge.
- Incorrect Product Delivery: If you received the wrong item, please contact us so we can resolve the issue promptly.
3. Requesting a Refund
If you qualify for a refund based on the criteria above, please contact us within 14 days of purchase by emailing contact@marvelousdesigner.us. Your request should include:
- Your full name
- The email address used for the order
- Your order number
- A detailed explanation of the issue
- Any relevant screenshots or documentation
4. Processing Refunds
If approved, your refund will be processed within 7–10 business days and returned to the original payment method. Processing times may vary depending on your payment provider.
5. Contact Us
For any questions or concerns about this policy, please reach out to:
MarvelousDesigner.us
📧 Email: contact@marvelousdesigner.us
🌐 Website: https://marvelousdesigner.us
By completing a purchase on our website, you agree to this Refund and Return Policy.
Thank you for choosing MarvelousDesigner.us!
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